Orders & Delivery

Ordering can be done easily on the website, or by phone or email.
Payments by bank transfer are preferred, but can also be done in cash (pickup) or by paypal / credit card.
If you order from the website, you’ll get payment instructions automatically.
 
When all products are in stock, we usually ship within 2 days. After that, shipping within the NetherIands usually takes one or two days to arrive. International shipping obviously takes some more time.
You’ll get updates by email concerning your order.
 
If something goes wrong during ordering or making payment, please contact us. Sometimes, a bank transfer can take one or two days and an international bank transfer can often take even longer.
 
Our webshop calculates whether a product fits through slot of a mail box, but sometimes it messes things up and you'll be contacted.

For letterbox mail within the netherlands, we charge 2,50 euros.

For packages within the netherlands, we charge 5 euros.
Orders above 150 euros come with free shipping within the Netherlands.
You can also choose “signed for” mail.

International shipping costs vary and are calculated by our webshop. We try to keep costs at minimum.
If you have special wishes concerning shipping, let us know.

We pack our shipments well. But that doesn't necessarily mean the use of new packaging material. We re-use cardboard boxes and envelopes, if available. It's the inside that counts!